Privacy policy
Like every organisation, we are required to comply with the new EU General Data Protection Regulation (GDPR), which is in force from 25th May 2018 replacing the 1998 Data Protection Act. The GDPR aims to protect the privacy, rights and freedoms of all EU citizens, and places stricter requirements on organisations relating to how they process personal information. This new law will not be affected by Brexit. The UK Government is currently processing further law (the Data Protection Bill), which will enhance the provisions of the GDPR and clarify areas of it that have been left to individual states to govern.
The GDPR provides the following rights for individuals:
1. The right to be informed
2. The right of access
3. The right to rectification
4. The right to erasure
5. The right to restrict processing
6. The right to data portability
7. The right to object
8. Rights in relation to automated decision making and profiling.
You can find more information here https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
Although we’ve always been very careful with the data we hold, we have taken this opportunity to declutter and create a fresh look to help you find what you need more easily.
This privacy policy sets out how Tilley’s Wines uses and protects any information that you give Tilley’s Wines when you use this website.
Tilley’s Wines is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Tilley’s Wines. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.
What information do we collect?
We may collect the following information:
First Name and Last Name
Contact information including email address and mobile number (so we can contact you regarding your account/order)
Demographic information such as delivery address including postcode
Other information relevant to customer surveys and/or offers
What we do with the information we gather?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping
We may use the information to improve our products and services
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We take Data Protection very seriously, for you, other customers, our staff, and partners. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us at: Tilley’s Wines, 49-59 Eastfield Road, Wollaston, Northamptonshire, NN29 7RS, info@tilleys-wines.com or by phone on 01933 667492.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We do sometimes share your email address and phone number with our chosen delivery agent so they can contact you regarding delivery. Please contact us on info@tilleys-wines.com if you do not wish this information to be shared with our courier agent regarding delivery updates.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:
Tilley’s Wines, 49-59 Eastfield Road, Wollaston, Northants, NN29 7RS. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Usage of Cookies:
What Are Cookies?
Cookies are tiny text files stored on your computer. Cookies do not store sensitive information such as your name, address or payment details.
The tilleys-wines.co.uk website uses cookies to operate the basket, to provide functionality such as ‘My Account’ and to remember you when you return to our site.
To make a purchase on the tilleys-wines.co.uk website, you need to have cookies enabled. If you don’t wish to enable cookies, you will still be able to browse the site for research purposes.
Most web browsers have cookies enabled as a default, as without these the functionality of many websites is compromised. If you’d like to learn more about cookies in general and how to manage them, visit www.aboutcookies.org (opens in a new window – please note that we can’t be responsible for the content of external websites).
Eu Directive 2009/136/EC
Third Party Cookies
The tilleys-wines.co.uk website uses no third party cookies for advertising networks or partner companies, or for marketing to tilleys-wines.co.uk visitors and customers off the website itself.
Google and the Google group of companies:
The tilleys-wines.co.uk website uses Google Analytics for general tracking of site usage. The website also uses embedded video from Youtube, which may also set cookies. To opt out of this (for all websites), see the www.aboutcookies.org website.
Content Sharing and Social Networks:
If you take the opportunity to ‘share’ tilleys-wines.co.uk content with friends through social networks – such as Instagram, Facebook and Twitter – you may be sent cookies from these websites. We don’t control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.
The GDPR provides the following rights for individuals:
1. The right to be informed
2. The right of access
3. The right to rectification
4. The right to erasure
5. The right to restrict processing
6. The right to data portability
7. The right to object
8. Rights in relation to automated decision making and profiling.
You can find more information here https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
Although we’ve always been very careful with the data we hold, we have taken this opportunity to declutter and create a fresh look to help you find what you need more easily.
This privacy policy sets out how Tilley’s Wines uses and protects any information that you give Tilley’s Wines when you use this website.
Tilley’s Wines is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Tilley’s Wines. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.
What information do we collect?
We may collect the following information:
First Name and Last Name
Contact information including email address and mobile number (so we can contact you regarding your account/order)
Demographic information such as delivery address including postcode
Other information relevant to customer surveys and/or offers
What we do with the information we gather?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping
We may use the information to improve our products and services
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We take Data Protection very seriously, for you, other customers, our staff, and partners. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us at: Tilley’s Wines, 49-59 Eastfield Road, Wollaston, Northamptonshire, NN29 7RS, info@tilleys-wines.com or by phone on 01933 667492.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We do sometimes share your email address and phone number with our chosen delivery agent so they can contact you regarding delivery. Please contact us on info@tilleys-wines.com if you do not wish this information to be shared with our courier agent regarding delivery updates.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:
Tilley’s Wines, 49-59 Eastfield Road, Wollaston, Northants, NN29 7RS. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Usage of Cookies:
What Are Cookies?
Cookies are tiny text files stored on your computer. Cookies do not store sensitive information such as your name, address or payment details.
The tilleys-wines.co.uk website uses cookies to operate the basket, to provide functionality such as ‘My Account’ and to remember you when you return to our site.
To make a purchase on the tilleys-wines.co.uk website, you need to have cookies enabled. If you don’t wish to enable cookies, you will still be able to browse the site for research purposes.
Most web browsers have cookies enabled as a default, as without these the functionality of many websites is compromised. If you’d like to learn more about cookies in general and how to manage them, visit www.aboutcookies.org (opens in a new window – please note that we can’t be responsible for the content of external websites).
Eu Directive 2009/136/EC
Third Party Cookies
The tilleys-wines.co.uk website uses no third party cookies for advertising networks or partner companies, or for marketing to tilleys-wines.co.uk visitors and customers off the website itself.
Google and the Google group of companies:
The tilleys-wines.co.uk website uses Google Analytics for general tracking of site usage. The website also uses embedded video from Youtube, which may also set cookies. To opt out of this (for all websites), see the www.aboutcookies.org website.
Content Sharing and Social Networks:
If you take the opportunity to ‘share’ tilleys-wines.co.uk content with friends through social networks – such as Instagram, Facebook and Twitter – you may be sent cookies from these websites. We don’t control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.